Dear Shia, I am skeptical by nature. When I met with you last year in Monsey, you made a great impression on me. I felt that you knew your business well, were confident and experienced, and had well established connections in real estate in Eretz Yisroel. In spite of all of this, I questioned myself many times whether I am getting real (financial) value for the fees that I am giving you. This year, I travelled to Eretz Yisroel, met with you and saw a number of properties. There was no way that we could settle on an appropriate apartment. while I was there. You picked up seamlessly after I left, in working hard to find an appropriate apartment. For each property we looked at, Mendy, your Tivuch agent, did real comprehensive research, often finding out the secrets early on. If it was deemed as appropriate, you would personally visit each prospect, and examine it as if it was your own investment. Your main focus was if this was appropriate for me. You would always analyze the real costs and come up with the best options. It was amazing that you did not hesitate to nix a deal if you had any doubt if it would be perfect.I also noticed that when you spent time with me, you were very focused on my needs even though the amount I was spending was small compared to the other accounts that you service. You always responded timely, and your office was a pleasure to deal with. I definitely recommend you and your services.